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Listening and authority
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What can hearing a complaint change? Respect, useful information and an equal power to decide are different things it might offer.
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Guided course · Module 2 · Lesson 4
Listening, power and the Teaching of Ptahhotep
The Teaching of Ptahhotep urges a leader to hear a petitioner all the way through. Can listening restrain power while leaving the listener’s authority, and the inequality between them, in place?